Frequently Asked Questions
Check out some of our most frequently asked questions about cabinets below. If you don’t see the question and/or answer you need, please contact us or call us at 808-873-8800.
Do you have cabinets in-stock?
Yes. We offer one color and one style in-stock. You can view it here. We stock a 30″ upper cabinet height made to work with most ceiling heights, a mid-tone neutral color to work with different color palettes, and a shaker style that can have a modern look or a more traditional look by adding crown and special hardware.
What is a Special Order and how long does it take?
A special order is any order that is different than our in-stock product. This could be just taller upper cabinets or it could be a completely different wood, door style, and stain.
They take 8-12 weeks to arrive; we suggest to plan for 12.
Check out our Special Order page for more information.
Are your cabinets all wood?
All of our products are all wood, with the exception of three styles which we explain below. Our face frames, doors, & drawer boxes are solid wood and the carcass boxes & shelving are furniture grade 5/8″ plywood.
The three exceptions are: 1.) Painted Cabinets which have an MDF center panel (industry standard) for quality purpose, 2.) Slab doors which have an MDF core with 3/16″ solid wood surrounding the entire outside (industry standard to avoid warping), and 3.) Our full MDF Door Style Line which is a specific door line chosen by clients wanting a full MDF door.
We DO NOT have any particle board in any of our products.
What makes your product different?
Our product brings you the best price for the best quality when comparing apples-to-apples in quality.
Unlike other in-stock cabinet products on the market, Our product is NOT an RTA (Ready to Assemble) or Knock Down cabinet, which comes flat in a box, requires assembly, and is usually assembled with cam locks or clips to hold the cabinet together.
Our cabinets are FACTORY BUILT to last and are built using screws, pin nails, glue, and wood corner supports for a solid construction and lasting durability. When you receive our cabinets, they are fully built in the box, straight from the factory.
What is your turn around time for a quote?
1-3 days is our turn-around time for cabinet quotes, depending on the size of your space & the complexity of the design. We may even be able to do the quote in the same day if it is simple.
Are Special Orders more expensive?
Yes & No.
If you are choosing the same style and wood as our stock product, our full MDF door line, or our builders line, then it will be around the same cost as our stock product.
If you change to a premium stain, upgrade your wood species, upgrade your door style, or go with taller upper cabients, it can be a small-to-large increase in cost, depending on what you choose.
We can explain the break down, let you know how much certain upgrades cost, and guide you on your selection based on your budget once we do a layout for your space.
Do Special Orders have extra Shipping Charges?
No, they do not. We reward your patience with Free Shipping to our store 🙂
How do I get a quote?
To give you a quote, we need dimensions. You can:
1.) Download our How to Measure Guide and take the measurements yourself
2.) Have your contractor measure or
3.) Contact Us if you are interested in a bid for our sister company, MF Construction, to complete your project.
Then you can send us the dimensions to work up a quote or we can set up an appointment to do the design together.
Do you offer a site measure service?
If you are interested in having our sister company MF Construction complete your project, we do offer a site measure for $100 + tax. This is a non-refundable fee; however, we will credit this fee toward your purchase of cabinets. You can call us at 808-873-8800 or Contact Us to start this process.
If you have our sister company measure and you choose another contractor, we do not assume responsbility for our dimensions. The contractor you choose will need to confirm dimensions or provide new ones. This will confirm that the contractor who performs the work for your project knows what is being ordered and the dimensions of the space the cabinets are ordered for, which is based on the work they are performing.
Plese call us if you have any questions about this process. We are here to help and want your project to go smoothly 🙂
How do I Install the cabinets?
Our cabinetry is intended to be installed by an experienced & professional cabinet installer. Special tools and skills are required to install our products.
What kind of clients do you work with?
We work with home owners, condo owners, contractors, and developers.
Do you offer installation and construction services?
Yes, we do. Please see our Remodeling page.
Do you offer countertops?
Yes; see our countertop page for information. We also offer fabrication and installation of countertop materials.
What's the difference between Quartz & Granite?
Both are great options. It just depends on what you like.
Granite is natural stone and certain colors have a lot of variance. It is pourous and requires maintenance; you will need to seal it periodically with a granite sealer. Additionally, extra care to wipe up oil or other things that may absorb in to the granite is reccommended to avoid absorption in to the stone.
Quartz is a man-made product made from crushed natural quartz and epoxy. It has a more uniform look and is a solid surface. It is non-pourous and does not require sealer. Extra care to wipe up heavily pigmented items that may stain lighter color quartz is reccommended.
Do you offer Delivery?
Yes, we offer curbside delivery for our cabinets only starting at $100+.
We are unable to bring your cabinets down any hallways, up any stairs, or inside your home/condo for insurace/liability reasons.
We are unable to deliver past Huelo or past Ulupalakua; areas between Waihee & Kapalua are subject to approval. Feel free to call us and ask if you have any questions.
Do your cabinets go all the way up to the ceiling?
Our instock product is a 30″ wall cabinet that is meant to hang at 84″. If your ceiling height is 84″, yes, they will go up to the ceiling. If your ceiling height is higher, than you will have a space. You can leave it open, use crown, or other options. We can talk with you about your options.
If you have 8-12 weeks to wait, you can utilize our special order semi-custom cabinets which can accomodate any ceiling height.